Frequent questions
We've compiled a list of the most frequently asked questions to help you quickly find answers to your questions about our products, delivery options, after-sales service, and more. We are committed to providing you with a seamless and efficient customer experience. If you can't find the answer you're looking for, don't hesitate to contact us via our contact page for personalized support.
Explore the questions below to learn more about our services and products!
What products do you offer on your site?
We exclusively offer two innovative products: the MediaTab™ and the DriveBox™. The MediaTab™ is a 10.6-inch touchscreen tablet designed to enhance your driving experience, while the DriveBox™ helps integrate Android Auto™ and CarPlay® into your existing car system.
What delivery times and options are available?
We offer a standard shipping option which typically takes 1-3 business days to ship and up to 10 days to deliver.
Are there delivery charges?
No, we offer free shipping on all of our products, at no extra cost to you.
How can I track my order?
At the moment, we have not implemented an order tracking system. However, we are working to improve this service to provide you with a better experience.
What is your return policy ?
You can return the products within 30 days for a refund. Return costs are the responsibility of the buyer, except in the event of a manufacturing defect. If you have a problem, we encourage you to contact us via our contact page to find a suitable solution.
How to contact customer service?
For any questions or concerns, you can easily reach us via the "Contact" page on our site.
Are the products guaranteed?
We currently do not offer a specific warranty on our products, but we are committed to resolving any issues you may encounter.
How to install and configure the products?
Each product comes with a support guide in the box, and tutorials are also available on our site to help you install and configure your devices easily.
Do you ship internationally?
Yes, we ship to several regions, including Europe, America, and Oceania.
What payment methods do you accept?
We accept several traditional payment methods to make your purchases easier. You can pay for your orders via payment facilities like Apple Pay® and Shop Pay, which offer fast and secure transactions. Note that PayPal is not available at the moment.